The 360

Your ongoing source of information.

Latest News

Client Fees – Selection on the Dashboard, Survey and Key Resources

June 5, 2025

Category: Top news

In preparation for this year’s fee billing, the Client Fee Dashboard has now been reactivated. You can use it to identify clients for whom you wish to pay fees this year until June 30, 2025. After this date, this option will no longer be available.

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Coming Soon – New Cybersecurity Process and Streamlined Reporting Procedure

June 5, 2025

Category: Cybersecurity

Recently, we have advanced our security protocols on our technological platforms by introducing multi-factor authentication (MFA) for our Representatives and employees. This feature enhances security by adding an extra layer of protection against unauthorized access. We have also organized informative campaigns to raise awareness about the significance of cybersecurity. Regular mandatory training sessions and informational materials have also been shared to ensure everyone stays informed and alert. 

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System Maintenance – Univeris, Client Portal and Advisor Centre Downtime

June 5, 2025

Category: Business tools

We will be conducting system maintenance during the weekend of June 6, 2025. As a result, Univeris, Advisor Centre, Client Portal and the Investia mobile application will be unavailable from Friday, June 6, 2025, 8:00 p.m., to Sunday, June 8, 2025, 5:00 p.m. (ET).

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Launch of Elite Program

May 29, 2025

Category: Top news

As mentioned in our April 17, 2025, Virtual Water Cooler Chat, we are thrilled to announce the upcoming launch of the Elite Program, a comprehensive investment management program designed to provide clients with enhanced customization, lower fees, and an elevated service offering, while providing advisors with scalability, flexibility and time-saving efficiency.

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Client Fees – Selection on the Dashboard, Survey and Key Resources

May 29, 2025

Category: Top news

In preparation for fee billing on June 30, the Client Fee Dashboard has now been reactivated. You can use it to identify clients for whom you wish to pay fees this year until June 30, 2025. After this date, this option will no longer be available.

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Automated KYC Update Tool – Now on the Mobile App!

May 29, 2025

Category: Business tools

Great news! Our automated KYC update tool is now available on the Investia mobile app. When you enrol a client in the automated KYC update process, they can now submit updates via the mobile app as well.

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Availability of Estate Document Transmission Tool on the Advisor Centre

May 29, 2025

Category: Business tools

Good news! Our new estate document transmission tool (for nominee accounts) is now available on the Investia Advisor Centre, in the “Client Search” section of the home page:

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“Everything You Need to Know About Compensation” Now Online

May 29, 2025

Category: Continuing education

Over the past few weeks, our Compensation and Training teams have been working together to develop a quick and easy solution around the theme of “Everything You Need to Know About Compensation”.

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Fund Risk Rating Changes – National Bank Investments

May 29, 2025

Category: Best practices

Please be advised that effective May 7, 2025, the risk rating of each of the following funds was increased by National Bank Investments Inc. (“NBI”):

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Fund Risk Rating Change – Canada Life Investment Management

May 29, 2025

Category: Best practices

Please be advised that effective May 23, 2025, the risk rating of the following fund was increased by Canada Life Investment Management Ltd. (CLIML):

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