The 360

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Latest News

Reminder – Summer Client Services Business Hours

July 17, 2025

Category: Best practices

Please be reminded that our Client Service hours are from 8 a.m. to 5 p.m. ET, Monday through Friday for the summer season.

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Fund Risk Rating Changes – RBC Global Asset Management

July 10, 2025

Category: Best practices

Effective June 27, 2025, the risk rating of each the following funds was changed by RBC Global Asset Management Inc. (“RBF”):

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Summer Client Services Business Hours

June 12, 2025

Category: Best practices

Starting Monday, June 23, 2025, our Client Service summer hours will be from 8 a.m. to 5 p.m. ET, Monday through Friday.

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Fund Risk Rating Changes – National Bank Investments

May 29, 2025

Category: Best practices

Please be advised that effective May 7, 2025, the risk rating of each of the following funds was increased by National Bank Investments Inc. (“NBI”):

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Fund Risk Rating Change – Canada Life Investment Management

May 29, 2025

Category: Best practices

Please be advised that effective May 23, 2025, the risk rating of the following fund was increased by Canada Life Investment Management Ltd. (CLIML):

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Reminder – Reactivation of Client Fee Dashboard, Survey and Key Resources

May 22, 2025

Category: Best practices

In preparation for fee billing on June 30, we would like to remind you that the Client Fee Dashboard has now been reactivated effective today, May 22.

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Changes to Model Portfolios in Univeris

April 10, 2025

Category: Best practices

We would like to inform you of two important changes regarding model portfolios in Univeris. These changes will come into effect on May 1, 2025.

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Letters of Indemnity – Important Reminders and Considerations

April 3, 2025

Category: Best practices

Please find below some key reminders regarding letters of indemnity (“LOIs”).

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Reminder – Estate Processing

April 3, 2025

Category: Best practices

In order to streamline the processing of estate requests and ensure the timely liquidation of a deceased client’s account with the executor and/or beneficiaries, here are four useful tips:

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Conquest Planning – Updated FAQ

March 27, 2025

Category: Best practices

Conquest specializes in modern financial planning software tailored for the financial services industry. Their key offerings feature a planning engine powered by artificial intelligence, delivering real-time, collaborative financial guidance, along with tools enabling both advisors and clients to flexibly modify financial plans. They primarily serve financial institutions aiming to improve their financial advice delivery through technology.

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