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Letters of Indemnity – Important Reminders

January 9, 2025

Category: Best practices

Please find below some key reminders regarding letters of indemnity (“LOIs”).

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Estate Processing – Four Useful Tips

January 9, 2025

Category: Best practices

In order to streamline the processing of estate requests and ensure the timely liquidation of a deceased client’s account with the executor and/or beneficiaries, here are four useful tips:

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Client Communications From ETF Issuers – Process Change

January 9, 2025

Category: Best practices

As you may already know, the purpose of National Instrument 54-101 is to provide greater protection for investors by regulating the sharing of personal data with various organizations, including, among others, issuers of exchange traded funds (“ETFs”).

As part of this initiative, we are required to obtain our clients’ explicit authorization for the transmission of their personal information to these entities, or their refusal to do so. 

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Business Number Required in Univeris

December 19, 2024

Category: Best practices

To ensure our clients’ records are current and compliant, more fund companies now require the federal business number, in addition to the NEQ for Quebec. Some fund companies have already reached out to you regarding this. Therefore, we remind you that it is your responsibility to add this information to the company details in Univeris. 

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Product Approval Requests – Holiday Season

December 19, 2024

Category: Best practices

Please be advised that the Product Review Committee will be taking a break for two weeks. Specifically, there will be no product approval/review process from December 23, 2024 to January 3, 2025 inclusively for the following products:

  • Exchange traded funds (ETF)
  • Liquid alternative funds
  • Exempt market products
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Fund Risk Rating Changes – Dynamic Funds

December 19, 2024

Category: Best practices

Please be advised that effective November 28, 2024, the risk rating of each the following funds was increased by Dynamic Funds (“DYN”):

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Fund Risk Rating Changes – Fidelity Investments Canada ULC

December 12, 2024

Category: Best practices

Please be advised that effective December 6, 2024, the risk rating of each of the following funds was increased by Fidelity Investments Canada ULC (“FID”):

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Transfer Out – Pension Buy Backs

November 28, 2024

Category: Best practices

Pension buy backs are time-sensitive and are considered transfer outs. As such, they follow the same procedures and processing timeframes as all other transfer out requests.

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Non-Financial Changes – Reminders

November 7, 2024

Category: Best practices

Maintaining accurate information regarding your clients’ financial circumstances is essential. This also applies to non-financial details.

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Update of Commission Report Administrative Procedure

October 24, 2024

Category: Best practices

We would like to inform you that Administrative Procedure # 21 – Commission Reports has recently been updated.

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