The 360

Your ongoing source of information.

Reminder – Summer Client Services Business Hours

July 17, 2025

Category: Best practices

Please be reminded that our Client Service hours are from 8 a.m. to 5 p.m. ET, Monday through Friday for the summer season.

During the summer months, call volumes tend to decrease, with most inquiries received during this timeframe. Adjusting our summer hours therefore allows us to provide shorter and more consistent wait times for you. Please note that our chatbot feature remains available, but the live agent option is only accessible during operating hours.

We will return to our regular schedule on September 2, 2025.

Should you have any questions, please contact our Client Services Team, by email at investia@investia.ca, by phone at 1-888-684-5548, or use the chatbot feature available on the Advisor Centre.