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Client Fees – Dashboard Reactivation and First Deduction from Commissions

September 4, 2025

Category: Top news

Dashboard reactivation
The Client Fee Dashboard on the Advisor Centre will be reactivated tomorrow, Friday, September 5. You will then be able to access it to view your clients’ updated fee payment information.

Upcoming charge
Additionally, if you paid this year’s Client Fees on behalf of one or more of your clients, the first deduction will be made from your commissions next week and reflected on your pay deposited to your bank account on Thursday, September 18. The next two deductions will be made as follows:

  • October 9, reflected in the October 16 pay
  • November 13, reflected in the November 20 pay

If the amount owing is under $1,000, the full amount was deducted in the first pay period.

Should you have any questions, we invite you to contact our Client Services Department, by email at investia@investia.ca, by phone at 1 888 684-5548 or via the chatbot feature on the Advisor Centre.