As part of our efforts to ensure compliance with our anti-money laundering obligations, we find that we do not always have the source of funds on file for deposits or bank transfers received from clients, in amounts of $50,000 or more, whether for non-registered or TFSA plans. It is important to remember that the source of funds must be documented in the dealer’s records upon receipt of the sums.

We would like to remind you that the Business Tracker tool is a great way for you to follow up on your various requests sent to Investia during RRSP season, without having to contact Client Services for updates.

5 Email Best Practices
Below is the cyber routine to adopt at any time when receiving an email:

As a follow-up to the December 14, 2023 communication which highlights the recent amendments made to pre-authorized debit agreements (PADs) under CPA Rule H1 (read memo here), we thought it would be helpful to provide clarification in response to some questions recently received from advisors.

Supporting the communities in which we live and work is something everyone at Investia takes pride in and we know how important it is for our advisor teams as well.

Please note that next Monday, February 19, is a statutory holiday in several provinces, including Ontario, which means that markets and Fundserv will be closed and no trading or settlement will take place on that day.

Good news! Following a recent update of the Univeris system, please take note that High Interest Savings Account (“HISA”) Fund Fact Sheets are now available in Univeris under the “Fund Facts” section, whereas before they were not available at all in the database. This should make the document sharing process easier for you and your clients who hold these types of accounts.

5 Email Best Practices
Each week, we will be providing you with a friendly reminder of email best practices.

#5 – When in doubt, report a suspicious situation by calling 1-888-684-5548, option 4. It is your duty to notify the security teams to protect your clients’ data and close the door on cybercriminals!

Following last week’s communication, please be reminded that you have until March 15, 2024 to complete the “Annual Review of Professional Activities” (“ARPA”) for 2023. The questionnaire is available on the Investia Advisor Centre for online completion. Simply log into the Advisor Centre, then click on the “ARPA Survey” icon on the home page.