For those of you who may not know, a new global client management initiative was launched on July 18, 2024 (ref. Launch of Global Management memo).

Have you started using it yet? Launched on June 27, 2024, our Automated KYC Update Tool allows clients to review their KYC profile easily, quickly and securely through their Client Portal, and Representatives to approve the KYC much more efficiently.

We are pleased to share with you some excellent news concerning the identification process for global management clients. As you know, we had previously announced that the use of the (*) symbol to identify these clients was a temporary measure. After analysis, we have found a simpler and more permanent way of facilitating this process.

Please be advised that effective Monday, August 12, 2024, Representatives will once again be able to access the “Unsuitable” tile on their Advisor Dashboard in the Advisor Centre. This tile was temporarily suppressed earlier this year due to an internal review.

Good news! Following the launch of our automated KYC tool on June 27, 2024, we are pleased to inform you that the joint representative code functionality has been activated. Going forward, your clients under a joint code can also be eligible for automated KYC updates if they meet the other eligibility criteria (ref. Question 4 of the FAQ below).

Please be advised that effective June 26, 2024, the risk rating of each of the following funds was increased by CI Global Asset Management (“CIG”):

Please be advised that effective June 27, 2024, the risk rating of each of the following funds was increased by RBC Global Asset Management Inc. (“RBF”):

Please be advised that effective June 28, 2024, the risk rating of the following funds was increased by SLGI Asset Management Inc. (SUN).

Please be advised that effective June 24, 2024, the usage of the PPI bank card will no longer be permitted. 

Following the July 20, 2023 communication regarding the Electronic Processing Agreement (“EPA”) between fund companies and distributors (Representatives/Head Office), please be advised that Investia will be implementing changes to the Limited Authorization Form (“LAF”) approval process.

As such, effective June 21, 2024, Investia will no longer affix any signatures on the LAF as part of the approval process.