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Reminder – AWDs with Insufficient Funds – Upcoming Change to Process

July 25, 2024

Category: Best practices

As mentioned in the June 27, 2024 communication and as outlined in Administrative Procedure #34A – Automatic Withdrawal Deposits (AWD) – Investia Nominee Accounts, it is the responsibility of the Representative to ensure that the unit balance within a particular fund is sufficient to allow the scheduled systematic payment to be made.  

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Reminder – Univeris System Maintenance and Downtime

July 25, 2024

Category: Business tools

Please be reminded that we will be conducting system maintenance tomorrow, Friday, July 26, 2024. As a result, Univeris will be unavailable tomorrow from 10 p.m. to midnight ET.

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Launch of Global Client Management

July 18, 2024

Category: Top news

As announced in the July 4, 2024 communication, we are ready to officially launch our new global client management initiative.

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Availability of June 30, 2024, Statements

July 18, 2024

Category: Top news

We would like to inform you that Q2 statements (from April 1 to June 30, 2024) will be available before the end of the week in the Investia Client Portal for all clients registered for e-delivery. For clients opting to receive paper statements, they will be mailed out to your clients shortly. 

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Reminder – Client Administrative Fees – Client-Name Accounts

July 18, 2024

Category: Top news

Following the July 11, 2024 communication, we would like to remind you that this year’s client administrative fees will be processed and taken from client-name accounts starting tomorrow, Friday, July 19, 2024.

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Accreditation Process Completed for the Combining Efficiency and Compliance Course Available on Investia Learning

July 18, 2024

Category: Top news

On July 4 (click here to read the communication), we announced the launch of a new online course, aimed at increasing the overall level of mastery of regulatory requirements in order to reduce the most frequent compliance failures.

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Online Group Trainings – New Accordion on the Advisor Centre

July 18, 2024

Category: Best practices

We are pleased to inform you that a brand-new section has just been added to the accordion on the Advisor Centre.

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System Maintenance – Univeris Downtime

July 18, 2024

Category: Business tools

Please be advised that we will be conducting a system maintenance on Friday, July 26, 2024. 

As a result, the Univeris system will be unavailable from 10 p.m. to midnight ET on July 26, 2024.

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Client Administrative Fees – Processing Date Reminder

July 11, 2024

Category: Top news

We would like to remind you that this year’s client administrative fees will be processed and taken from clients’ accounts as follows:

  • For nominee accounts: fees will be taken from clients’ accounts over the weekend of July 13-14, which means transactions will be visible on Monday, July 15.

  • For client-name accounts: fees will be processed on or about Friday, July 19.

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Register Now to Enhance Your Client Experience (CX) With the Microsoft Suite!

July 11, 2024

Category: Top news

The new online group training series titled “Enhancing Client Experience (CX) Using the Microsoft Suite” kicked off last Tuesday. Here’s a quick reminder, summarizing the 5 themes covered in this series, which is offered throughout the summer season.

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