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Final Reminder – Deadline to Complete Client Fee Survey

June 19, 2025

Category: Top news

If you have not completed the Client Fee survey yet, please do so by tomorrow, June 20, to benefit from the fee waiver, if applicable. As a reminder, under our Premium Partner Program, all advisors, their spouses and assistants are eligible for the client fee waiver. Please review the Client Fee Dashboard to verify fee waiving eligibility (“Fee Waiver” status). 

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Beneficiary Information Section on the Client Portal

June 19, 2025

Category: Business tools

Good news! Clients can now view their beneficiary details for nominee accounts directly on their Client Portal under the “Client Information” section. 

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Statutory Holiday on Tuesday, June 24 – Saint-Jean-Baptiste Day

June 19, 2025

Category: Office closure

Please be advised that Tuesday, June 24, 2025, is Saint-Jean-Baptiste Day and a statutory holiday in the province of Quebec. As a result, our services will be maintained during regular business hours, however we will be operating with reduced staff.

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MS 0365 – New Service Offering Document

June 12, 2025

Category: Top news

As discussed during our Best Business Practices Roadshow presentation on June 2, where we explored strategies to enhance your business with simplicity, efficiency and governance, we are pleased to introduce a new document detailing Investia’s Microsoft O365 offering and Solulan’s services. 

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New Virtual Assistant – Development Priorities Survey

June 12, 2025

Category: Top news

We saw your enthusiasm for our new AI-based Virtual Assistant tool at last week’s Best Business Practices Roadshows, and we thank you for that! 

As we continue developing the tool to provide an enhanced experience and better serve your needs, your feedback remains essential. 

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Reminder | Client Fees – Selection on the Dashboard, Survey and Key Resources

June 12, 2025

Category: Top news

In preparation for this year’s fee billing, the Client Fee Dashboard has now been reactivated. You can use it to identify clients for whom you wish to pay this year’s fees until June 30, 2025. After this date, this option will no longer be available.

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Change to the Electronic Signature Procedure

June 12, 2025

Category: Compliance

We would like to inform you that an update has been made to our client electronic signature procedure to prevent potential cases of fraud.

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Cybersecurity Incident Reporting – New Button on the Advisor Centre

June 12, 2025

Category: Cybersecurity

It’s here! Our new cyberincident reporting button is now available on the Advisor Centre:

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Client Portal & Mobile App – Upcoming Update to the Login Page

June 12, 2025

Category: Business tools

To enhance the client experience, we’re introducing a small visual update to the login screen of both the Investia Client Portal and mobile app.

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Summer Client Services Business Hours

June 12, 2025

Category: Best practices

Starting Monday, June 23, 2025, our Client Service summer hours will be from 8 a.m. to 5 p.m. ET, Monday through Friday.

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