As mentioned in the June 20, 2024 communication, the automated KYC update tool is now ready for use. Simply log into the Advisor Centre and access the “Client Search” section on the homepage (“View all clients”) to start performing your first automated KYC updates.

Please be reminded that you have until Sunday, June 30, 2024 (no exceptions) to use the Client Fee Dashboard to select clients for whom you would like to pay this year’s Client Fee, if applicable. After this date, this option will be locked down.

We would like to remind you that you have until June 30, 2024 (no exceptions) to use the Client Fee Dashboard to select clients for whom you would like to pay this year’s Client Fee, if applicable. After this date, this option will be locked down.

We are happy to introduce our brand new series of online group training focused on using the Microsoft suite to optimize your client experience (CX) and productivity. 

As we continuously strive to enhance the communication experience between Investia and our network of advisors and assistants, we consulted with you as part of our most recent Advisor Workgroup and during the course of interviews, to gather feedback on how best we can reshape the way we communicate. We received a lot of positive feedback and suggestions, and our project team is actively working on studying the feasibility of all of them. 

As we wrap up another successful edition of our Best Business Practices Roadshows, we would like to thank you for attending in such large numbers this year. Your interest and participation are very important to us!

We would like to remind you that you have until June 30, 2024 (no exceptions) to use the Client Fee Dashboard to select clients for whom you would like to pay this year’s Client Fee, if applicable. After this date, this option will be locked down.

We would like to inform you that the online group training offer will be limited between June 15 and September 15.

Currently, the North American investment industry supports a trade date plus two business days (T+2) transaction settlement period. However, the U.S. Securities and Exchange Commission (“SEC”) mandated the U.S. market participants to shorten this settlement cycle from T+2 to T+1, which has prompted the Canadian Capital Markets Association (CCMA) to announce to move in tandem with the U.S. market and support a T+1 settlement period standard in Canada.

We would like to inform you that changes have been made to the Client Fee FAQ to clarify the following: