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Self-Serve Reporting Tool – Addition of Two CIRO Reports

August 29, 2024

Category: Top news

We would like to remind you that a new self-serve reporting tool is available on the Investia Advisor Centre. Launched on the week of August 12, 2024 (ref. August 1, 2024 communication), this tool enables you to generate useful reports for your practice, including the “Advisor Service Fee Invoice” report, which was made available upon launch.

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Reminder – RRSP to RRIF Transfers

August 29, 2024

Category: Best practices

Following the August 1, 2024 communication, we would like to remind you that holders of a nominee RRSP or LIRA/locked-in RRSP who will have reached age 71 by December 31, 2024 must transfer their account to a RRIF or LIF before year end.

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Changes to Fund Risk Ratings and Asset Class in Univeris

August 29, 2024

Category: Best practices

Please be advised that effective Friday, August 30, 2024, the risk rating and asset class of several funds will change in Univeris. 

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Client Services Business Hours

August 29, 2024

Category: Best practices

As a follow-up to the June 20, 2024 communication, we would like to inform you that as of Tuesday, September 3, 2024, Client Services will be returning to its regular operating hours of 8 a.m. to 6 p.m. ET.

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Labour Day on September 2, 2024 – Office Closure

August 29, 2024

Category: Corporate announcements

Please be advised that Monday, September 2, 2024, is Labour Day and a statutory holiday in all the provinces. As a result, markets and Fundserv will be closed, which means that no trading or settlement will take place on that day. We will resume regular business hours on Tuesday, September 3.

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Reminder – AWDs with Insufficient Funds – Important Change

August 22, 2024

Category: Top news

As a follow-up to the June 27, 2024 communication, we remind you that effective August 28, 2024, Head Office will no longer manually adjust your clients’ AWDs in the event of insufficient funds. This applies to the payment cycle of September 5, 2024 as well as all subsequent AWDs.

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Digital Adoption Campaign – Client Contest Email

August 22, 2024

Category: Top news

To promote digital adoption, we would like to remind you that a contest was launched on August 7 to give clients the chance to win $1,000 by simply logging in to the Investia Client Portal or app. An amount of $1,000 in cash will be drawn each month until December among every client who logs in at least once during the month.

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Reminder – Global Client Management

August 22, 2024

Category: Compliance

For those of you who may not know, a new global client management initiative was launched on July 18, 2024 (ref. Launch of Global Management memo).

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AWDs with Insufficient Funds – Important Change Starting August 28

August 15, 2024

Category: Top news

As a follow-up to the June 27, 2024 communication, please be reminded that effective August 28, 2024, Head Office will no longer manually adjust your clients’ AWDs in the event of insufficient funds. This applies to the payment cycle of September 5, 2024 as well as all subsequent AWDs.

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Important Reminder – T+1 Trade Settlement Cycle and LOI Requests

August 15, 2024

Category: Top news

As a follow-up to the July 25, 2024 communication, we would like to remind you that the trade settlement cycle changed from T+2 to T+1 effective May 27, 2024.

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