We would like to inform you that we’ll regularly be updating you on the progress of our tax slip and fee-based invoice mailing process via The 360 Newsletter.

Due to recent technological and legal changes, we would like to remind you that the Order Instruction Form for Systematic Withdrawals (F51-326A) for nominee accounts has been updated.

As such, effective January 31, 2025, any version of the AWD form prior to 24-11 will be rejected, and the request will need to be resubmitted on the current version, even if all the required information was provided with the request. 

The Investia Relationship Disclosure Information Document (“RDID”) has been recently reviewed and amended. The key reasons for these changes are as follows:

• Regulatory requirements: To address conflicts arising from fee-based accounts; and
  
  
• Industry changes: The MFDA Client Complaint Information Form (CCIF) has been replaced with the CIRO Complaints Brochure.
  

Click here to save the dates for the 2025 Virtual Best Business Practice Roadshows.

Clients can request to have their 10% free and mature units automatically converted into 0% front-end load funds at the end of the year. Below are important reminders pertaining to this process:

Please find below some key reminders regarding letters of indemnity (“LOIs”).

As a reminder, below are four useful tips which will help streamline the processing of estate requests and ensure the timely liquidation of deceased client accounts with the executor and/or beneficiaries:

Please be advised that we will be conducting system maintenance tomorrow, Friday, January 31, 2025. 

Please be advised that Q4 client statements (from October 1 to December 31, 2024) will be available in the Investia Client Portal before the end of the week for clients registered for e-delivery. Clients who have opted to receive paper statements will have their statements mailed out shortly. 

As we mentioned in our December 12 communication (ref. Updated AWD Forms & Adjustments to Administrative Procedures 34 & 34A), due to recent technological and legal changes, the Order Instruction Form for Systematic Withdrawals (F51-326A) for nominee accounts has been updated.