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Update of Imaging Administrative Procedure

May 16, 2024

Category: Best practices

Given the large number of documents we receive on a daily basis and in order to optimize their indexing to make your work easier, we would like to share with you a revamped version of our imaging procedure.

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Statutory Holiday – Monday, May 20, 2024

May 16, 2024

Category: Corporate announcements

Please note that Monday, May 20, 2024, is a statutory holiday in several provinces of Canada, which means that markets and Fundserv will be closed and that no trading or settlement will take place on that day.

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Physical Security

May 16, 2024

Category: Cybersecurity

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Reactivation of Client Fee Dashboard and Survey Reminder

May 9, 2024

Category: Top news

In preparation for the collection of 2024 Client Fees on June 30, please be advised that the Client Fee Dashboard has been reactivated.

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Fund Risk Rating Changes – Fidelity Investments Canada ULC

May 9, 2024

Category: Compliance

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New U.S. Currency Trading Administrative Procedure

May 9, 2024

Category: Best practices

In an effort to facilitate trading involving U.S. currency, we have gathered all the necessary steps in a comprehensive and easy-to-read procedure.

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Social Engineering - Part Two

May 9, 2024

Category: Cybersecurity

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Investor Alert – CIRO Impersonators

May 2, 2024

Category: Top news

Yesterday, May 1, 2024, CIRO issued a press release warning Canadian investors not to be fooled by fraudsters currently impersonating the regulatory organization to launch investment recovery scams.

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Live Webinar – New and Improved Process for Adding and Cancelling Banking Information – Replay Link

May 2, 2024

Category: Top news

We would like to thank everyone who attended our live webinar dedicated to our new and improved process for adding and cancelling banking information, which was held on Wednesday, April 24.

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Conquest Planning – New FAQ

May 2, 2024

Category: Best practices

Following the announcement of our new partnership with the financial planning firm Conquest Planning last March, we are pleased to provide you with a new FAQ document, which highlights all the information you will need about Conquest:

  • Overview of the firm and description of the service offering for advisors
  • Detailed plan features (standard and advanced)
  • Pricing information and packages available
  • How to sign up, including the request form*
  • Advisor support contact information
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