The 360

Your ongoing source of information.

Questions About Compensation? Write to Our New Dedicated Email

April 3, 2025

Category: Compensation

We are pleased to announce the launch of a brand-new email address dedicated to questions about compensation.

Effective immediately, please write directly to commissions@investia.ca for any questions you may have regarding the following topics:

  • Your commissions;
  • Your deductions, charges and various fees (e.g., group insurance or mutual fund license renewal, etc.);
  • Pay periods;
  • Univeris commission reports;
  • Sales tax on fee-based income;
  • Your tax slips;
  • Any other compensation-related topic.

This new channel will allow you to communicate directly with our team of compensation specialists, without having to go through Client Services first, so that you can benefit from their expertise as quickly as possible.

Please note that our procedures will be amended over the coming weeks to reflect this new address.

We hope you find this new communication channel useful!

Should you have any general questions, please contact our Client Services Team, by email at investia@investia.ca, by phone at 1-888-684-5548, or use the chatbot feature available on the Advisor Centre.