I am pleased to share with you the results of a reflection process which began some time ago, following Investia’s sustained growth over the past few years. In order to continue to support our sales force, we would like to inform you of certain changes that have been made to our structure, to provide our organization with greater agility and better strategic alignment.

Following the launch of the Business Tracker last year (reference: June 15, 2023 communication), we are pleased to announce that we have made enhancement to our transfer-in process. Going forward, this process will also include transfer-ins which are related to GICs, whereas currently the transfer-in process only tracks mutual funds (nominee accounts). Effective March 20, 2024, you will be able to see this new enhancement in the Business Tracker.

Good news! Coming soon, clients will be able to select their document delivery mode on the Client Portal based on the following document types: 

• Statements
• Tax documents
• Transaction documents

We have been informed by Lysander Funds of an issue in the mailing of T5008 tax slips to clients.

More than 93% of you have completed their “Annual Review of Professional Activities” (“ARPA”) questionnaire for 2023, thank you! If you have not completed yours yet, please make sure to do so no later than tomorrow, Friday, March 15, 2024 to avoid penalties.

We are writing to inform you about an important update regarding the process for Representatives adding client banking information within our system (Univeris).

Please be reminded that annual licences for all Mutual Fund Representatives, as well as licenses for Representatives registered in the categories listed below were automatically renewed via the National Registration Database (“NRD”) on December 31, 2023:

Please be reminded that you have until March 15, 2024 to complete the “Annual Review of Professional Activities” (“ARPA”) for 2023. The questionnaire is available on the Investia Advisor Centre for online completion. Simply log into the Advisor Centre, then click on the “ARPA Survey” icon on the home page.

We are pleased to invite you to our next Water Cooler session, which will be held on Thursday, March 21, 2024.