The 360

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Latest News

Launch of Automated KYC Tool

June 27, 2024

Category: Top news

As mentioned in the June 20, 2024 communication, the automated KYC update tool is now ready for use. Simply log into the Advisor Centre and access the “Client Search” section on the homepage (“View all clients”) to start performing your first automated KYC updates.

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Client Fee Dashboard – June 30 Deadline – Action Required

June 27, 2024

Category: Top news

Please be reminded that you have until Sunday, June 30, 2024 (no exceptions) to use the Client Fee Dashboard to select clients for whom you would like to pay this year’s Client Fee, if applicable. After this date, this option will be locked down.

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AWDs with Insufficient Funds – Upcoming Change to Process

June 27, 2024

Category: Best practices

As outlined in Administrative Procedure #34A – Automatic Withdrawal Deposits (AWD) – Investia Nominee Accounts, it is the responsibility of the Representative to ensure that the unit balance within a particular fund is sufficient to allow the scheduled systematic payment to be made.  

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Banking Information Addition – Reminders

June 27, 2024

Category: Best practices

Effective April 29, 2024, Investia introduced a new process for adding clients’ banking information to Univeris via the Advisor Centre. The process has been in place for a couple of months, and we would like to take this opportunity to remind you of a few key steps to ensure a smooth process for both Representatives and Head Office.

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Office Closure on Monday, July 1 – Canada Day

June 27, 2024

Category: Office closure

Please be advised that our office will be closed on Monday, July 1, 2024, for Canada Day. We will resume normal business hours on Tuesday, July 2.

On behalf of all the team at Investia, Happy Canada Day to everyone!

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Coming Soon – Automated KYC Tool

June 20, 2024

Great news! As mentioned during our recent Best Business Practices Roadshows, we are pleased to announce the official launch of our automated KYC update tool.

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Reminder – Client Fee Dashboard – June 30 Deadline

June 20, 2024

Category: Top news

We would like to remind you that you have until June 30, 2024 (no exceptions) to use the Client Fee Dashboard to select clients for whom you would like to pay this year’s Client Fee, if applicable. After this date, this option will be locked down.

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Online Group Trainings During the Summer Season

June 20, 2024

Category: Top news

We are happy to introduce our brand new series of online group training focused on using the Microsoft suite to optimize your client experience (CX) and productivity. 

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Usage of PPI Bank Card No Longer Permissible

June 20, 2024

Category: Compliance

Please be advised that effective June 24, 2024, the usage of the PPI bank card will no longer be permitted. 

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Changes to Approval of Limited Authorization Form

June 20, 2024

Category: Compliance

Following the July 20, 2023 communication regarding the Electronic Processing Agreement (“EPA”) between fund companies and distributors (Representatives/Head Office), please be advised that Investia will be implementing changes to the Limited Authorization Form (“LAF”) approval process.

As such, effective June 21, 2024, Investia will no longer affix any signatures on the LAF as part of the approval process.

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