We have been actively working on improving the electronic signature tool by upgrading the underlying technology supporting the signature process.
As a result of this improvement, during the week of January 27, 2025, you will begin receiving all e-signature notifications from a new email address:
Current email address: signature@esign.ia.ca
New email address: notification@investia.ca
Here is an example of the email you will receive:
Should you have any questions, please contact our Client Services Team, by email at investia@investia.ca , by phone at 1-888-684-5548, or use the chatbot feature available on the Advisor Centre.