As a reminder, Client Fees are being deducted from bank accounts this week for those clients whose fees could not be withdrawn from their investments – provided we have received their consent and have banking information on file.
Also, if you paid the Client Fees on behalf of one or more of your clients, deductions will be made from your commissions over three pay periods as follows:
- September 11, reflected in the September 18 pay
- October 9, reflected in the October 16 pay
- November 13, reflected in the November 20 pay
If the amount owing is under $1,000, the full amount will be deducted in the first pay period.
Should you have any questions, we invite you to contact our Client Services Department, by email at investia@investia.ca, by phone at 1 888 684-5548 or via the chatbot feature on the Advisor Centre.