The 360

Estate Processing – New Dedicated Email Coming Soon!

Written by Investia | September 5, 2024 4:15:00 Z PM

We are pleased to announce the launch of our new dedicated estate email estates@investia.ca, effective Monday, September 9, 2024. This new channel will allow you to communicate directly with our team of Estate Specialists to ensure that you receive their expert support in a timelier manner.

Important note: This new email box is reserved ONLY for estate-related questions directed to our Estates team. No estate documentation should be sent to this address. All estate documentation should be shared as indicated in Administrative Procedure #32 – Estates.

Estate Checklist
We would like to take this opportunity to request your support by providing all the necessary documents  with each of your estate requests using our Estate Checklist, as this will help reduce processing delays and improve efficiencies.

The Estate Settlement Checklist (Quebec and outside Quebec versions) can be found on the Advisor Centre under the “Procedures and Forms” section:

We are confident that this new channel of communication will provide significant value to you and your clients. 

Should you have any questions, please contact our Client Services Team, by email at investia@investia.ca, by phone at 1-888-684-5548, or use the chatbot feature available on the Advisor Centre.